Discover Frequently Asked Questions from Our Support
A freight forwarder acts as an intermediary between you and transportation services, managing the logistics of moving goods efficiently and cost-effectively. Our company arranges everything from shipping and documentation to customs clearance and final delivery—whether by air, sea, rail, or road—ensuring your cargo reaches its destination safely and on time.
Yes, we handle both importing to and exporting from Canada. Whether you're bringing in goods from overseas or shipping Canadian products abroad, we manage all aspects of international freight, including customs compliance, warehousing, and last-mile delivery.
Absolutely. We provide full customs brokerage services, ensuring that your shipments meet all Canadian import and export regulations. We handle all paperwork, duties, and taxes to avoid delays or penalties at the border.
We specialize in a wide range of cargo, including general freight, oversized equipment, and e-commerce shipments. Our logistics experts will help you choose the best shipping method based on your cargo type and timeline.
Transit times vary based on the origin, destination, and mode of transport. Typically, air freight takes 2–7 business days, while ocean freight can range from 2–6 weeks. We provide estimated timelines and tracking updates to keep you informed throughout the journey.
